How we ensure your security

The objectives of the police have been clearly defined

- Trouble-free games and comprehensive
  protection of the event
- Providing security of all spectators, participants
  and officials during arrival and departure, and
  during their stay in Austria and Switzerland
- Providing security and protection of all
  individuals and facilities

We pursue these objectives by means of

1. Well-trained police officers

2. Prevention

3. Friendly police – firm action

4. Enhanced CID measures

5. International cooperation

6. International information hub

7. Cooperation with our partner Switzerland

8. Border controls

9. Transport strategies

10. Stadium safety and security

11. Recommendations for private organisers

12. Coordination of crisis and disaster

13. Setting up a special Call-Center, as of

1. Well-trained police-officers

We want everybody to feel safe. To this end, about 27,000 police officers – these include operational units, WEGA, EKO-Cobra, and riot police. All police officers and members of emergency organisations have been specifically trained for the European Football Championship. Great importance has been attached to organisational and legal issues, crowd psychology, and language skills.


2. Prevention

Prevention is the best way towards a peaceful football festival. To this end, the police cooperate with numerous organisations involved in the security and safety of the EURO 2008, such as the

- the OEBB (Austrian Federal Railways),
  e.g. in form of training courses for OEBB
  staff members,
- the airports – separate EURO 2008-terminals,
  separated check-in and check-out of fans and
  other travellers, special operational concepts,
- the private fan support programme “FairPlay“
  to provide fan information with the assistance
  of the Federal Ministry of the Interior,
- the UEFA, especially with respect to stadium
  security, accreditation, ticketing, and private
  security companies,
- the Austrian Chamber of Trade and Commerce
  by giving presentations and consultations,
  in particular for the hotel and catering business
  and retailers)


3. Friendly Police – Firm Action

During the EURO 2008, the so-called “3-D-Philosophie“ will be applied. What does this mean?

First Stage: Dialogue
The police will be present at all EURO 2008-venues, will be polite, friendly and helpful. The officers provide assistance and support to guests and spectators, should they have questions or problems.

Second Stage: De-escalation
In case of minor conflicts and disturbances of the public peace and order, the police will take de-escalating measures, such as establishing identity of the individuals concerned.

Third Stage: Determination (drastic measures)

If dialogue and de-escalation do not resolve the situation, the police will take firm action to restore order and security.


4. Enhanced C.I.D.*-measures

(* Criminal Investigation Division)
As it is the case at all major events, the Criminal Investigation Department of the Austrian police will also during the European Football Championship take targeted measures. There will also be increased police presence at railway stations, shopping malls, and in the Public-Viewing areas.


5. International Cooperation

International cooperation present a vital element of the preparations. The Federal Ministry of the Interior has concluded agreements with all competing and neighbouring countries on close cooperation in the fields of fan escorting, fan monitoring, personnel support, fast exchange of information, and transit control.


6. International Information Hub

The so-called PICC - Police Information Coordination Center will be established in Vienna and in Bern for the duration of the EURO 2008. The PICC serves as information hub where all relevant information from Austria and from abroad is collected, assessed, forwarded, and disseminated.


7. Cooperation with our Partner Switzerland

The cooperation between Austria and Switzerland was excellent right from the beginning. The security concepts and strategies of the two countries are based on uniform standards and procedures in order to provide maximum security in both countries.


8. Border Controls

Based on the lessons learnt during the FIFA World Cup 2006 in Germany, border controls will be re-installed temporarily. Situation-dependent border controls are to prevent potentially violent fans from entering Austria.


9. Traffic/Transport Concept

During the EURO 2008, an increase in traffic volume is expected, especially on motorways and highways from the border to the host cities, in the host cities, and on the routes from the airports to the host cities. A traffic concept has been devised by the Federal Ministry of Transport, Innovation and Technology, in collaboration with the Federal Ministry of the Interior, for coping with this challenge. Further information can be found under


10. Stadium Safety and Security

Everything has been done to ensure stadium safety and security. The Ministry of the Interior was involved in the planning of new and in the remodelling of the existing stadia. Hence, all stadia are equipped with control rooms, command centres and CCTV-systems. During the matches, stewards of private security services will deployed. However, should the need arise, the police will intervene in accordance with the '3D-philosophy' (dialogue, de-escalation, determination).


11. Recommendations for Private Organisers

Not everybody will have the chance to watch the games live in the stadia. Many will therefore watch the tournament on video-walls at so-called Public-Viewing events. As with all private events, the organisers are primarily responsible for safety and security. The Federal Ministry of the Interior has come up with special recommendations for the organisers and actively offered assistance (see „Organisers and Tradespeople“)


12. Coordination of Crisis and
      Disaster Management

Arrangements have also been made for extra-ordinary incidents. Crisis and disaster management is within the jurisdiction of the federal provinces. The Ministry of the Interior exercises a coordinating function. The federal provinces and the Ministry of the Interior are well prepared for a crisis or disaster, they have made risk analyses and laid down clear procedures.


13. Call Center

As of mid-May, a Call Center will become operative. The centre will be manned 24/7. Competent agents will answer calls by individuals asking for information on police-related questions.



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